Online Reputation Management Services

Let us monitor and respond to your customer online reviews!

At The Mauldin Group, we have the tools to build your brand’s online reputation, increasing sharing of good reviews and increasing new qualified-leads. As a certified partner with strategic online reputation technology providers, The Mauldin Group can properly setup, monitor and address all your online reviews to assure that your business makes the most of these essential platforms.

In addition, we can advise swift courses of action in the event of negative reviews, to assure that they are squelched in a positive way before causing large-scale damage. All businesses have a dissatisfied customer experience once and a while, the key is to handle these experiences efficiently so that they do not have time to propagate reaching hundreds of potential new customers.

Online Reputation Management (ORM) With The Mauldin Group Can…
  • Increase the posting of Good Reviews in a More Timely Fashion.
  • Alert to Negative Reviews so that they can be resolved quickly with less reputation damage.
  • Increase qualified leads by building trust for the company through online reviews.
  • Provide efficient review capturing through user-friendly, mobile technology.

Between one and three bad online reviews would be enough to deter the majority (67%) of shoppers from purchasing a product or service.

Through the avenues of social media and online reviewing platforms such as Google+, Yelp and Trip Advisor, information can now be shared at hyper speed. Learning the good, the bad and the ugly about a company can instantly be thousands of potential customers at the click of a button.

86% of people would pay more for services from a company with higher ratings and reviews.

Increasing Good Reviews Means Increasing Profits

By promoting good reviews and instantaneous sharing across social media platforms, a business can increase their odds of capturing the interest of potential customers as well as rising to the top of search engine rankings. New customers will see your business as dependable and trustworthy.

58% of consumers said they have recently (within the past five years) begun leaving more and more online reviews based upon customer service.

Ready to make The Mauldin Group, the award-winning online reputation management company,a part of your marketing strategy. Then Contact Us Now or Call 678-846-2306.


Online reputation management can be considered a wide area. In simplest terms, it is typically managing online reviews. Most often these reviews are posted via Google, Facebook or an online reviewing platforms such as Yelp and Trip Advisor. Essentially it is increasing good reviews while decreasing the negative reviews.

At The Mauldin Group we are certified partners of one of the leading ORM technology providers. Our team uses this technology to help our clients implement reviews capturing, monitor reviews and build a solid good reputation for the business.

Online Reputation Management is affordably available as a part of all of our service packages.

No, The Mauldin Group team is alerted when reviews are posted for our ORM clients. We will immediately let you know if there is a negative review that needs resolution or a good review you may wish to respond to with a Thank you.

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